Order Tracking
📦 Order Tracking
Thank you for shopping with LunaCub!
Below is everything you need to know about tracking your order.
📝 Order Confirmation
Once your order is successfully placed, you will receive an order confirmation email with your order details.
Please make sure to check your inbox, as well as your spam or junk folder, just in case.
🚚 Shipping Notification & Tracking Number
When your order ships, we will send you a shipping confirmation email that includes your tracking number and shipping details.
Please note that tracking information may take 24–72 hours to update after the package is handed over to the carrier.
🔍 How to Track Your Order
You can track your package using the tracking number provided in your shipping email by visiting the link below:
Simply enter your tracking number on the website to view the latest shipping status.
⏳ Shipping Updates
Because our products are custom-made, processing times may vary.
Once shipped, delivery times depend on your location and the local carrier.
If your tracking information hasn’t updated for a few days, don’t worry — this is normal during transit, and updates will appear as the package continues moving through the delivery network.
📩 Need Help?
If you have any questions about your order or tracking information, please feel free to contact us:
Email: help@lunacub.com
Our customer support team will be happy to assist you.